Lisa from Steadfast was on the verge of a massive opportunity. Her company was poised to grow fast with the high demand for nurses during the COVID-19 pandemic. However her internal team needed a better way to manage requests and communicate with their staff .
With their current process her team of 5 we receiving email requests from hundreds of facilities each day. Her staff would then manually send out mass texts to her network of CNAs and LPNs to see who might be interested in the new shifts. Her staff would then manually reply to each request one by one and attempt to place the nurse in the shift.
If that wasn’t enough, the Steadfast crew then communicated the desired placement to the facility for confirmation.
The burden of this manual process meant that her staff and Lisa herself were underwater. The opportunity to grow was there but the process was holding them back.
Then Lisa found TeamBridge by Zira! Lisa set up an innovative permission structure giving her Facilities direct access to their schedules and the ability to publish their own needs directly to the staff labor pool.